Four days from today, we're at 4 months turbine production downtime (plus two months last year), so it was good to hear Paul Wende report that two new inverters were on their way from Power One in California.
"It took an hour on the phone with Power One's vice president of Global Renewable Energy group to discuss the inverter issue and Power One's customer service," advises Paul.
The vice president made the correct decision.
Customer service dragged their heels.
Sales/warranty dragged their heels.
So the morale of the story is "start at the top, not at customer service" admonishes Kia.
And I'll cease calling them Power None...promise!
It'll be good to be up 'n running...again.
Now if only British Columbia's net metering system wasn't such a sham!
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