Showing posts with label Highlands Golf private fire hydrant. Show all posts
Showing posts with label Highlands Golf private fire hydrant. Show all posts

Wednesday, June 27, 2018

An Honour Knowing You, Bob!


It most certainly was an honour to know Bob Spiers, who passed away suddenly on Monday, June 25th.

"Like a dog with a bone," he was said by several people of the way in which Bob analyzed and handled topics.

And I saw it myself.
I remain grateful today for Bob's efforts on my behalf, when no-one else seemed to care.

Even though he was a City of Vernon councillor, and Highlands Golf is in Coldstream's jurisdiction, when I had a huge huge problem with the Regional District Greater Vernon Water regarding the annual rate I was being charged for my business' private fire hydrant, Bob not only chewed on that bone, he reduced the bone to smithereens!

Bob Spiers...councillor extraordinaire, an honourable man

During several of the monthly meetings, he even proved to his peers--Greater Vernon Advisory Committee members from both Vernon and Coldstream--that the manager (McTaggart) of the Greater Vernon Water authority had provided spurious information to the committee re my fire hydrant "private" rates.  And those of others, as it was discovered by Bob Spiers.

Spurious information?
Well, I call it outright lies that McTaggart spewed to meetings.
And Bob Spiers proved it with his analysis of data that McTaggart himself had provided.

While my blog stories at the time didn't give Bob credit, it was through Bob Spiers' analyses that my business was allowed to receive fairness and parity.

Background blog stories:
here, and here, and here.
And here.

Bob Spiers appreciated fairness and accuracy and truth.
And he reminded Greater Vernon Advisory Committee members that they should, too.

Thank you Bob...
rest in peace.
Your caring and dedication and commitment were so important to me.






Friday, October 9, 2015

GVAC Chair Cunningham "Nails" It


Albeit inadvertently.

At today's GVAC meeting, director Kiss asked the Chair why--in the draft minutes of the last meeting in today's Agenda prior to being Adopted--the $1.2 million Greater Vernon Water "overage", reported by Regional District CFO Banmen for the last quarter, was neither included nor referred to in detail.

No print record.

Reported by Banmen verbally.

The unadopted minutes of the September 3rd GVAC meeting stated: 

"Greater Vernon Water Revenue:
General Manager, Finance provided a verbal update regarding Greater Vernon water revenue, specifically regarding the impact of water restrictions".

Director Kiss suggested that the $1.2 million represented approximately 5 to 10 per cent more revenue than what the water utility had anticipated for the quarter -- considering that imposing Stage 1 water restrictions would lead to residents and farms reducing water using by ~10 per cent. 

Today, Mr. Banmen nodded at the reference to 5 to 10 per cent more revenue.

Likely more than one meeting attendee thought it odd--especially in the public gallery, let alone the media--that Banmen's had been a verbal report, especially considering that a provision for Late Items exists, even for the day of the meeting!

Unless of course, GVW doesn't want to appear to be a profit center...making a profit from providing water.
Versus serving the public (as a not-for-profit government utility.)

But today, Chair Cunningham responded: "Because the minutes aren't verbatim".


(Yet revenue shortfalls are often listed "to the penny".  Same with operating cost shortfalls.)

But non-verbatim minutes are THE problem!
Look at any past GVAC advisory committee minutes.  Unless you were present, can you discover specific suggestions and items proposed for inclusion or adoption, but not approved by the majority?
Do those ideas just go and die an anonymous death?
Yes they do, despite many having considerable merit for further thought "outside the box".

It was after the next item--the request by Citizens for Changes to the Master Water Plan to hire "an individual with an arm's length relationship to the existing plan, to assist the (SAC) committee by providing GVAC with independent advice--that Director Garlick proved that to be the case.

A director stated that the SAC committee's review of technical memoranda (summarized by GVW) is going over the same material that formed the master water plan, and that it's not an independent review.
Because it goes over the same package that was debated previosly.  And it was the same package whose borrowing referendum was defeated by residents.  Director Kiss added "there's no mention of a 2002 or 2004 water plan.  (The SAC) people should know more about it."  Other examples of what SAC could be considering were presented, but that they would only re-hash the existing plan's details, nothing new.

Garlick asked, perhaps rhetorically:  "What would be the process to actually start looking at something like this?"  RDNO boss Sewell replied, in part: "I'm not entirely clear...there are technical and political components.  We need to be very clear what we are reviewing."

Apparently a request for a proposal of a review would be typical.

Garlick responded:  What type of person do we know to help us? 
Sewell responded that he was leery of reviewing a political decision. 

Kiss continued, referring to the Summary of TM1, stating that water usage numbers from 2009 and 2011 had never been updated and that the SAC group doesn't know that the statistics for water demand for the next 40 years were a guess.  But that "We have four years of parameters now."  


About then, Coldstream Mayor Garlick--obviously newly comfortable with his chairing from the inaugural meeting of the SAC committee--usurped the Chair's authority and basically took over the meeting.  He stated "Bring them up at the committee," despite knowing that director Kiss's application for membership on the committee had been overlooked during the selection process.  Director Garlick has obviously forgotten that he had been quoted in the newspaper recently as saying "we don't want people there just to snipe."  He was presuming that director Kiss' educated and knowledgeable and scientific dissection of the master water plan--and sharing that information--was sniping.  No matter, SAC seems to have discovered its own sniper in the person of a residential volunteer.

So when Garlick states "Bring them (suggestions/ideas) up at the committee", he surely must realize there's no avenue to bring it up...no provision for the public to address or contact the SAC committee directly with suggestions.  The terms of reference for the committee are mute on that.  And Garlick knows it, wanting the committee to finish their deliberations in March; after which, "if they feel that an independent review is necessary, they will recommend it to GVAC."  But "it's the cost"...after which it was suggested that existing consultants being brought back to speak to SAC are costing money too. 

Garlick continued:  "Ask the questions.  Submit a request that we have additional data.  We need to know that we are getting information."

As to a consultant, Directors Spiers suggested that Coldstream and Vernon have technical engineering resources for the committee.    And where would money come from for an independent consultant?  And how much should be put aside?  The number $80,000 was suggested, and Banmen stated "it could come from reserves".

Director Kiss reminded directors that the plan must be sold with another referendum and that $80,000 is not expensive (considering what has already been spent).

Engineering GM McTaggart stated that TM9 will be gone over some time in January, and that it was the "real meat" of the plan.  That would be the time to determine what aspects should be reviewed, he concluded.

Garlick concluded the discussion with "Let me and Cunningham know what should be added to SAC."

This was followed by a motion that Coldstream and Vernon Engineering staff be included in SAC.

As to the "non verbatim" issue that started this blog story, allow me to provide what this meeting's Adopted Minutes will say about it:  "Discussion ensued on the merits of providing the SAC committee with additional information from Coldstream and Vernon engineering staff."  

Is it any wonder good ideas languish, then die anonymous death?



Thoughts on other agenda items today, beginning with the annual Review of Water Rates and Fees Structure proposed by GVW staff:

After creating the current complex rate structure, bureaucrats now seek to reduce its complexity from this current 13 page format (whose "meat", to use the McTaggart term, begins on page 9).  Citing "rate confusion, conservation concerns, fewer tiers in domestic rates (some communities have only 3 tiers), and errors and inconsistencies in administration complexity" bureaucrats are undertaking gutting their own document in its entirety and starting again.

Suspicious eyebrows shot up here and there in the public gallery, and one whispered comment passed between two seats:  "They must be running out of paperwork."

Personally, I'm reminded of a time when this also occurred.  For example, years ago rate sheets used to include the dollar amount charge from the water utility to Fire Departments in each community per public hydrant.  Then years later when I became aghast at being charged $470 and then $560 for two years of "Private unmetered fire hydrant fee", I was dismayed to NOT find that section on the rate sheet that detailed what fire departments were charged for each public hydrant.  So, folks, what will suddenly be lost in a rehashing of these rate sheet classifications/descriptions?  Don't laugh.  GVW is even playing with died-in-the-wool, motherhood and apple pie issues like eliminating (very small/unusable) allocations.  Allocations?  Wow.  Yes, allocations run with the land, yes they are a legal entity and yes GVW will get legal advice on eliminating an allocation or two.  Tread carefully folks.  Despite the nearly impossible ability of these historical (one or two) subdivided too-small properties to become farms and actually use their allocation, an allocation is still an allocation.  A legal right to water that runs with the land.  It cannot be sold, transferred to another property if the owner moves, and a GVW bylaw provision allows for tax relief only up to .4ha annually if the property is not irrigated.  GVW is getting legal advice on whether eliminating those properties' allocations and perhaps granting them a credit, as a retroactive Development Cost Charge (DCC), is the way to go.

It occurs to me that allocations have always been--and today remain--water rights, but the constant reference by GVW to farming allocations is onerous.  Many allocations exist--including my Highlands Golf property--that are not farmed, yet the allocation--water right--remains.  Nothing to do with farming the land.  And that had better not change, GVW!

I'm reminded of: "Democracy must be something more than two wolves and one sheep voting on what to have for dinner."   But I digress.

One excellent feature of the proposed revised rate sheets beginning at page 16 through to page 29 at this link is the History and Purpose of the item is clearly presented for GVAC directors' perusal.  Whether it was "inherited from VID (the former Vernon Irrigation District), etc. is interesting indeed, and allows GVAC directors to better understand GVW's purpose in revising specifications and parameters of classifications for all manner of water users.  

...which leads me to the revised rate sheet on page 24 "Private Unmetered Fire Hydrants" issue...blog stories of GVW's gouging and procedural unfairness/inequity are here and here and here and here (just a few of the many blog articles on the topic) as they relate to Highlands Golf's challenge of GVW's outrageous annual fees.  The rate sheet "history" states only "Inherited from VID...in 2013 GVW found 90 new mains and started billing the owners in 2014.  In the 2015 fee bylaw, the fee was dropped to $132 per year for all main sizes".  Details were omitted, provided below.  It was also unreported that Highlands had been paying annual private fire hydrant fees since 2001 until lodging an appeal. 

Another example of what non-verbatim minutes produce:  Not unexpectedly, director Macnabb--in his typical biased style--commented yet again today on the apparently (to him) unfairness that private hydrant owners already receive fire insurance savings from the hydrant proximity to their homes...and presumably that we aren't to expect more concessions (the annual rate was dropped to $132 from $560).  A thinking person would realize that any homeowner adjacent to a public fire hydrant would also receive fire insurance savings!  Director Macnabb (and GVW) conveniently omitted any reference that GVW had not been charging the majority of private fire hydrant owners any fee at all for years and years.  Director Spiers had, last year, gone to bat for Highlands' appeal by stating a response to McTaggart's comment that there would be a $62,395.00 loss in GVW revenue if the appeal succeeded.  The Spiers comment was "yes, that would be true if GVW were actually billing the 84 customers who owned 150mm hydrants...when in fact you billed only 8 + 4 in that category."  Mr. Spiers continued:  "Of the 120 customers with all sizes of unmetered hydrants, only 17 were billed in total, so the revenue is $24,000.00, not $62,395.00!" 

Director Spiers today asked whether credit(s) were forthcoming to those customers who had not been charged previously but had in 2014 received large private fire hydrant invoices (before the rate was changed after Highlands' successful appeal).  In a nutshell, GVW's response was that "legal opinion was obtained and that "regional districts cannot issue a refund; however, municipalities are not bound by the same legislation...".  A big tip of the Highlands hat to Director Spiers (Vernon councillor) to thank him for staying with the topic and seeing it through to its "procedurally fair and equitable" (my appeal basis) conclusion.  Thank you, director Spiers!

The next topic was community garden water rates.
A blog backgrounder is provided here and here, and indicate that the community garden at OUC had been audited by GVW.  They now have reduced water usage by approx. 50 per cent (still use more water than Highlands Golf's 15 acre property that irrigates during the same period annually).  A 2-acre community garden!  Wow.

The last three pages (of the 87 page agenda) provide unadopted minutes for the inaugural SAC meeting.  From a blog perspective--and presumably also from CCMWP's perspective--there are so many "issues" concerning the committee's "review" and terms of reference that another blog story is warranted.
But not today.

 


Hopefully, GVAC Chair Cunningham will realize that a "happier medium" needs to be achieved between non-verbatim and verbatim minutes of meetings.  Because the present system of recording what really transpires at meetings is untenable.
Unless good ideas should continue to die.
Unless obfuscation is the goal.

"Giving money and power to bureaucracy is like giving whiskey and car keys to teenage boys," offers Kia.

Supervision and analysis remain paramount.
And, reading between the lines is often required, too.


Monday, June 22, 2015

You'd Think They Would Make a Phone Call


...to tell you what's going on.

And why they're referencing your company in a change to the Official Community Plan.

Bureaucrats only cater to their community's council.
By extension, then, they don't give a tinker's damn about a business in their community.

Imagine my surprise when I looked at the Agenda for Coldstream's council meeting, scheduled for today, and clicked on the "Final Revisions to Draft Official Community Plan".  Then, scrolling down to read what final revisions the bureaucrats were asking council to peruse, I almost fell off my chair as I read my company's name listed on the following excerpt from page 3 (of 8):

"6.7 Recreation Commercial
6.7.2  The policy that designated the existing Recreation Commercial site (Highlands Golf) a development permit area is deleted.  As written, the policy did not actually do what it intended.

The Policy has been replaced to state that this and future Recreation Commercial sites should be designated as a development permit area for environmental and form and character reasons.  If Council were to act on the policy recommendation it will occur as a future action."

Huh?

The policy didn't do what it intended?
What was the intent that they didn't achieve?

A simple look at historical records would prove that Highlands Golf had a Development Permit (a relatively long process conducted through Fred Leavitt at NORD), environmental requirements (a Registered Professional Biologist toured through the entire property...I forget her name...with questions asked and answered whether there was any seasonal water (there was none in my ~40 year history as owner), whether certain animals/lizards/frogs occurred in various areas (nothing smaller than coyotes and deer, with the exception of the odd bullsnake).  On form and character, an architect was retained for the clubhouse plans (just a renovation from the previous building).  I decided on a white stucco finish that aptly suited the desert environment. 

And, while the link to Coldstream's Zoning Map is--for some reason--today not provided in the Agenda, I did in fact see the zoning map during the first draft of the plan.
And guess what?

It showed my C-5 zoned Commercial Recreation property as R-2 !

Yup.

I wouldn't mind being Commercial and charged only R-2 property taxes (residential).
But being charged Commercial/Business property taxes and a draft community zoning map showing the property as Residential R-2 will fly as far as an elephant, Mr. Bureaucrat.



 "I predict he'll be Zero-for-Two after this," grins Kia, adding "if including the private fire hydrant 'report' he conducted."


Would it have taken more than a few minutes to phone me and explain what Coldstream is supposedly intending with this OCP change (that's headed Final).

Ahem.





Monday, May 4, 2015

No Fire Hydrant Leak


My brain still remembers the bureacrats' dire warnings about private fire hydrant owners who may be using water because their hydrants are leaking....

So it was with considerable interest I pulled over to speak to the operators on this Buchanan Road water repair the other day.

The repair proximity to the public fire hydrant caught my attention.

Turns out I was just a nosy old neighbour as both operators said the adjacent resident's service connection had sprung a leak, which was quickly repaired.

Very courteous and polite operators!

"You should've asked why the public hydrants get a nice little red flag," grins Kia, "and your 'private' hydrant does not."

Now that RDNO is actually employing my long-sought principle of "procedural fairness" on private and public hydrants, gotta get me a little red flag...whatever its significance is.


Saturday, February 28, 2015

Regional District Bullies


Noun and verb.
Yup.
Directors and the public haven't got a chance against bureaucrats' manipulation of facts and figures.

Greater Vernon Advisory Committee directors must want the "private fire hydrant" issue to simply go away.  Almost as much as the water engineers.  And the owners of those hydrants.

So directors need to be forgiven for being fooled...yet again.

Let's face it...seeing the same "report" preamble, often comprising nine or 10 pages--meeting after meeting--with spurious and, yes, unsupportable added comments from staff just makes eyelids droop.   Directors couldn't be blamed for thinking "Wake me up when it's over".
Besides, directors have bigger fish to fry, especially with the failed water referendum.

But if the history of the privately-owned fire hydrant issue is any indication of how untransparently the regional district manages critical issues, the result more accurately resembles a choreographed stage production than procedural fairness in policy.

I'll try to help uninitiated readers catch up...before their eyelids slam shut:
Skip the history if you know the background.

"Private unmetered fire hydrant" at Highlands Golf on Buchanan Road
History:  During the Highlands Golf development permit in 2000/2001, a requirement was to install a fire hydrant on the property "x" feet from the clubhouse front door.  That required Highlands, on the north side of Buchanan Road, to pay the water authority to provide a new pipe under Buchanan Road to the new fire hydrant from the 300 mm concrete pipe located on the south side (Coldstream Ranch fields side) of Buchanan Road.  And a "hot tap"--meaning that Duteau Creek water couldn't be shut off to the North Okanagan while the 6-inch fireline pipe connection was made.  The 6-inch fireline pipe would terminate at Highlands' fence, and it was our responsibility to construct the remainder of the pipe and the fire hydrant.  Fair enough.  I was instructed of the fire hydrant specs, and that the hydrant did not require metering.  All costs were paid by Highlands (I think it was ~$26,000 but nobody recalls exactly).  The bonus to the water authority, according to NOWA's--formerly VID--officials, was that they would receive a "core sample"--from the bore into the 300 mm pipe--that they had never before had access to.   Dig day for the road crossing was abuzz with activity...backhoe, numerous water authority workers with shovels, several vehicles from the hot-tap company--a private contractor from the Lower Mainland--flag persons west and east and, easily, five or six NOWA pick-up trucks carrying numerous supervisors with cameras in hand to record the process "we've never done before".   In a matter of hours it was over.  The next day, the Highlands contractor installed the fireline extension on our land--a distance of approx. 50 feet from the fenceline terminus of NOWA's fireline--and installed the hydrant.  The requisite NOWA inspection, before lines and connections could be closed, occurred when a supervisor attended with an hourly worker.  They took measurements and inspected connections, after which the hourly worker tested the new hydrant by attaching a large diameter hose.  The spray of high-volume water was dispersed by the worker so that the golf course's newly seeded #9 fairway and teebox didn't lose grass seed.  The supervisor recorded findings, stating "ok" to us, and our contractor closed the ditch and fire hydrant while the NOWA supervisor witnessed the entire process to completion.  The NOWA supervisor added that the 300 mm mainline core sample evidenced their pipe was in good condition "after all these years".

Highlands Golf complied with the remaining DP requirement of landscaping along the golf course roadfront and clubhouse inspection after which we received permission to open the commercially-zoned business.

Years passed with only an annual invoice to remind me we even had a fire hydrant (fortunately...a fire never occurred) noted as "private fire hydrant annual tax" from NOWA (oddly, one year from the District of Coldstream).

In 2002 the amount was $225 if I recall correctly.  Hydrant taxes for successive years were:

2003 through 2006 = $275.00 annually,
2007 and 2008 = $290.00 annually,
2009 = $306.00,
2010 = $333.54,
2011 = $383.80,
2012 = $454.38.

Discovery of Procedural Unfairness:
During 2013, I discovered (quite by accident) that another (unnamed) business with a privately-owned fire hydrant "had never received an invoice for hydrant tax...ever...and we've been open longer than Highlands Golf".  A short while later, yet another business stated the same comment to me.  The annual Water Rates were available on the RDNO website.   I recall seeing a table of rates that were headed (something like) that included, among other sizes, "Fire hydrant unmetered 150 mm" with the next year's rate being approx. $470, after which the next year's sheets stated $560!!  Also noted several years earlier on the rate sheets was something like "charge to fire departments" for public (community) hydrants which were all unmetered (naturally).

A reader, at this point, would probably wonder why I was banging my head against the wall known as bureaucracy.
Simple...I have a responsibility to my business to control overhead, and this fire hydrant tax was beginning to burgeon out of control; certainly, out of any logic for the increases.

So, believing Highlands Golf had been charged the annual taxes in error, I sent an invoice on September 17, 2013 to the Regional District of North Okanagan in the amount of $3,382.72, comprising "charged in error, annual utilities invoice, private unmetered fire hydrant."  The reply I received was that the invoice would not be paid as I had not been charged in error.

It is important to note that the charge to fire departments listing in RDNO's rate sheets ended around 2012 or perhaps 2011.  But the fact remains that what I had seen previously as a charge from the water authority to each community/fire department for each of their fire public hydrants was no longer listed.  Also important is the fact that it took approximately one year of enquiries to discover the following:  that each community/fire department is charged "x" dollars from the water authority for each public unmetered fire hydrant.

After several bureaucrats ignoring my request for the "x" amount which had disappeared from the rate sheets, I was rewarded when I asked Coldstream Councillor Maria Besso to look into it.  She herself expressed surprise that it took a long time--and several requests of an official--to get the amount.    It was $133.00!

So, while the 2014 invoice to me for an unmetered private fire hydrant was to increase to $560.00, each community was charged $133.00 for each unmetered public fire hydrant...and those fire hydrants received annual maintenance from GVW, which I did not.

I appealed to the District of Coldstream that a private hydrant is infrastructure in their community, just as public hydrants are.  Everyone benefits from infrastructure, not just the hydrant owner.  That fell on deaf ears, despite proof from these two relevant arguments:

  • The construction of additional public hydrants on Buchanan Road, one west and one east of Highlands (both constructed after mine), have considered mine "as infrastructure", as distances from and between all three have proven.
  • Fire insurance companies provide a discount (up to 50% in some cases) when a residence is located "within 300m (984.252 feet) of a fire hydrant".  No statement on whether it's private or public.
A quick look at Google Maps shows Highlands Golf, smack in the middle of this map.  Notice the proximity of the neighbour's home to the west (left) and that of the neighbour's home to the east (right).
https://www.google.ca/maps/@50.2181468,-119.1667864,1766a,20y,41.18t/data=!3m1!1e3?hl=en

Yet Coldstream's then-newly-hired bureaucrat came up with:

  • "the private hydrant does not cover any additional residential properties".  Abject nonsense! Obviously deduced from sitting at a desk versus getting into a vehicle and actually measuring distances.  The fire department would attack a fire at my west neighbour's residence with MY hydrant, located 60 metres from his house, versus the public hydrant west of him which is 300 metres distant.  That's proof my private hydrant provides fire protection to the community, not just myself.

  • The Coldstream bureaucrat's report contained comments about "leaking and unauthorized use like driveway cleaning".  Bloody nonsense!  Driveway cleaning?  Ridiculous!  In 13 years it's never been used for anything!  Unless they're thinking of our 2000/2001 inspection by officials after the hydrant was constructed and the operator sprayed water all over the place!  That is the sole time it was ever used! And presumably public hydrants aren't leaking either as they were also inspected by GVW. 
  •  "Even the existence of any hydrant becomes political", the Coldstream bureaucrat also noted in the Report.  Huh?  What is that a reference to?  That Coldstream might remove a hydrant?
I'm sure I can be forgiven for uttering something really profane after that balderdash!

Yet another straw was about to break the proverbial camel's back:  Around that time, Greater Vernon Water issued a notice to the irrigating public that they called a "watering days correction".  Their reason?  "to promote fairness" according to the water authority.

Fairness?
Only when it's slanted in the water authority's favour!

So...Coldstream wouldn't declare my private fire hydrant as infrastructure, which would have in my view made it eligible for the $133 public hydrant rate.

So the next step was to donate my private fire hydrant to them, at no cost, and provide them with a statutory right-of-way to it (it's 4 feet from the edge of my driveway, 50 feet up from the fenceline).
They said "no thanks", so I offered to donate it to the regional district where Greater Vernon Water "resides".  They said they weren't interested because they only supply water to hydrants, that they don't own any hydrants.   (Coldstream municipality had said Coldstream doesn't own the fire hydrants, that GVW owns them)!

So in September of 2014, I appealed to the Greater Vernon Advisory Committee directors for procedural fairness (of the tax $560 versus $133).  Then-director and former Vernon mayor Sawatzky asked after my "presentation" last September..."what do you GET for that tax?"  My reply:  Nothing, no servicing, nothing.  Bureaucrats first reported there were 17 private fire hydrants, several weeks later, there were suddenly 123 private fire hydrants, from the same bureaucrats!  It's worth mentioning here that the letter from GVW engineers to Highlands Golf--declining reimbursement of my $3,382.72 historical payments--did thank me for bringing to their attention that some private fire hydrant owners had not been charged, and that the omission would be 'corrected', with invoices sent out to those missed by the end of 2014! 

Directors weren't aware their communities were being charged $133 for each and every public hydrant within their jurisdiction, and didn't seem surprised that the rate sheets no longer included listing the charge.  GVAC chair, Juliette Cunningham, after hearing my presentation, stated "it (the tax) certainly seems exorbitant..."

So the water engineers were up next...having had a month or so since the Agenda was created to formulate their responses.

Are you sitting down?
Preferrably with a stiff drink to get you through pages 38 to 54 of their "Report(s)", which I've summarized below under a catchy title of my own making:

Bureaucrats Grasp at Straws:
- A draft Greater Vernon Water Private Hydrant Policy No. ENG-WTR-004 was produced, for GVAC approval.
- Two meetings (September and October) led to bureaucrats stating that committee members had asked for a policy and procedure to monitor annual maintenance and fire hydrants and fees charged by other communities.  If my recollection is more accurate than bureaucrats', I believe committee members actually asked why there was such a disparity between the $133 and $560 charges and what other communities charge.
 
So here's where the stiff drink will assist in trying to follow bureaucrats' "reasoning":

- Only Fire departments are permitted to use fire hydrants without a permit.  Makes sense.
- Other private hydrant use requires a permit, with use including backflow protection and a meter during hydrant operation.  Permits were to be obtained from Vernon, Coldstream or GVW and must give operators permission to access the property, and install and remove the backflow protection and meter box.  A fee would be required for rental of the backflow protection and meter box.  No mention of what the rental fee--nor permit itself--would be, yet directors are to consider this policy without that information?  
- The "city" operator will record the water usage and the customer account will be charged for the usage.  Using an official "operator" lets the utility know where and for what water hydrants are being used, to "manage for demand spikes".   No mention of what the consumption rate will be, yet directors are to consider this policy without that information?
- Hydrants that are metered will still require a permit, but will not be charged for the hydrant consumption.  Presumably because any meter has a base rate without using any water?
But all this "permitting" requires staff time, monitoring the use, and to ensure the hydrant is ready for fire department use afterwards.  This, despite GVW stating they want no responsibility in case of liability...in case they forget annual tracking/maintenance.  Yet they do not recommend increased monitoring of hydrant use, (despite wanting to manage for spikes), however if additional staff time is needed, costs to the utility would have to be recovered.
- Owners are required to maintain hydrants according to BC Fire Code and NFPA and private insurance requirements, and that--to reduce liability in case GVW forgets to track inspections--maintenance or specific conditions are between the owner and the fire insurance company, with no responsibility accruing to GVW.  My insurance company places no conditions on hydrant; they're glad I have one!
- If any connection is made to a private hydrant without a permit (other than Fire department use), backflow protection or meter, the owner could be liable for fine(s), and confiscation of equipment.  Some people might want to know what the fines are; perhaps Directors too?

Tarring Everyone With the Same Brush:
My comments are added in bold text:
- GVW reports that hydrants are often used for flushing pipes, construction and maintenance work.  They call that "mixed uses".  They allow one filling station for water hauling trucks, and city operators to use hydrants for street cleaning, as well as contractors to apply for a permit to use a fire hydrant and they recommend to strata complexes to use them for flushing of lines.

- "Illegal Use":  They state their operators have seen private hydrants being used for water hauling and street cleaning of parking lots and private roads, presumably hired by the private owner, as well as contractors they hire to flush their pipes!   Even after their operators have reported illegal use, GVW have done nothing about it, so everyone now gets tarred with the same brush.  Illegal use!  Oh, for heaven's sake!  I wouldn't even know how to turn the hydrant on!  No revenue is collected from unmetered private hydrants...same with public hydrants!!  "However, GVW does collect an unmetered fire main rate in lieu of water use fees charged directly".   Finally, a reason for the $560 annually!  But if it's "in lieu", then during an annual permitted inspection where a water meter is placed, a dollar amount would NOT be charged for inspection consumption?  Or would the $560 tax be decreased by the amount "in lieu"?  Charging for both is duplication and unfair!
Agreed that illegal use is theft!  They state in 2013 an illegal use caused 4 frozen hydrants in the BX and one that was then unavailable during a fire.  What did GVW do about the theft, since they had a Hydrant Tampering Fee in place?  Apparently nothing!  No fine, no "policy" change until 2015 if it occurred in 2013!

- Damage to private hydrant equipment often goes unreported, with no post-use servicing.  Huh?  

- Impractical to restrict private fire hydrants to fire department use as the owner is required to flush lines and perform annual maintenance, and potentially other uses.  Huh again?  Other Uses?  Flush lines?  Nobody ever used ours for anything except the initial test to see if it worked.

- "Currently most unmetered private hydrant use is unaccounted for...(illegal use / leaks)"However, where there is more than one dwelling per lot or the service exceeds 50 metres, a meter vault will be required (2014) at owner's cost...means that new private hydrants are metered at the fenceline.  This, despite fire department complaints that meters can jam/restrict flow during a fire emergency!  No wonder GVW is worried about liability!  GVW wants approval of recommendation #1 that if a property has a permanent meter box, that a temporary one not be required.  This would place considerable hardship on owners, expensive equipment placed where there is no electrical connection... to keep meter from freezing!  Impossible!

-Hydrants must be colour coded based on flow and identification number stamped on hydrant, and hydrants may serve a dual purpose as a blow-off for flushing.  But isn't "blowing off for flushing" illegal use, despite GVW recommending that for strata complexes?

-The cost to supply water to an unmetered fire main is unknown.  The fee supports lifecycle costs to maintain and replace the piping infrastructure required to support fireflow standards set for fire fighting.  A 40 year lifespan would require $250 annually for a 150 mm main.  Others (non-domestic) are charged $400 annually because "consumptive costs" are considered part of the fee to reflect that the hydrant provides unmetered fire flows.  Another report stated they didn't know the costs to supply water to a private hydrant!  Huh?  Why wouldn't the cost to supply water (fire service) to a private unmetered fire main be the same as it costs to supply water (fire service) to a public unmetered fire main?


Hopefully the reader is still awake after this summary...OMG, that was a summary?  Yup!

So is it any wonder that Greater Vernon Advisory Committee directors--who are faced with 80 to 90 page agendas each month--can't wait to get onto the next topic?

Hopefully, directors will see through the smoke 'n mirrors of GVW's gouging, and remain interested in providing procedural fairness (where GVW has not) for private fire hydrant owners.

"I bet the Ombudsman of B.C. would be interested in declaring the hydrant as infrastructure," offers Kia, "considering your neighbours receive a fire insurance discount too."

Perhaps, Kia, perhaps. 

And perhaps Directors will wear pink anti-bullying shirts to the next meeting.
Because they're being bullied too.



"Be grateful you weren't charged a tax on each tree planted as landscaping was also a Permit condition," asserts Kia.


Related info/sources:
The 84 page Feb. 26/15 agenda for GVAC, with fire hydrant issue pages 38 - 54 here.
And Coldstream Corner stories here, and here, and here, and here.


Saturday, February 7, 2015

Fair Play a Rarity at GVWater


They count on GVAC directors to be fooled!

The lack of fair play at Greater Vernon Water is endemic to the Regional District of North Okanagan, and appears to serve several purposes:
  • it masks--indeed hides--GVW's lack of action on illegal water usage over many years, while placing blame where it does not belong;
  • it fools GVAC directors with spurious data to approve recommendations that continue to promote a lack of procedural fairness via flawed policy.

How interested are Directors in seeing through manipulated information from GVW? 
How concerned are Directors that they've become pawns in the GVW bureaucracy?

Rather than rehashing previous stories (whose links are provided below), today's comments are based on the 17-page "Draft Private Fire Hydrant Policy" presented in the February 5, 2015 agenda for the Greater Vernon Advisory Committee directors to peruse.

But first my submission to GVW back in September, 2014; data which is entirely supportable!

"Here are the facts:

-          Fire departments will use the nearest hydrant to fight a fire.  Both private and public hydrant locations are marked on fire department maps for ease of locating.
-          
-          Each director’s community is charged $133 annually for each public hydrant’s annual servicing.  Private hydrants are taxed $560—up from $470 last year—for no servicing.
-          
-         Neither private—nor public—hydrants are metered.  All were inspected by water officials prior to holes/pipes being closed, then tested.
-          
-         Engineering states they don’t know how much water private hydrants consume.  There is NO consumption!  None! Nor is there consumption on public hydrants.  Presumably they also don’t leak.
-          
-         Whether it’s 17 (first reported by McTaggart)—or 123—private hydrants is immaterial.  All serve their communities – not just owners’ residences.  Proof is that a neighbour 60 m from my private hydrant gets a discount from his fire insurance company—just as I do—for being within 300 metres of a hydrant.  Insurance companies don’t care whether it’s private or public, just that it’s a fire hydrant.
-          
-         As further proof that my hydrant is infrastructure is the fact that the hydrants west and east of me are 2300 feet (7/10 km) apart.  Both were installed later than mine, proving that officials considered mine as infrastructure when siting the west public hydrant.
-          
 I respectfully ask that you reconsider the current lack of procedural fairness in the tax rates imposed on private fire hydrants.   Thank you!"

When reading the 17 page report from GVW's engineers on February 5, 2015, recommended questions that Directors should have asked are in bold italics:
  1. Presumably the public (including private hydrant owners) pay for public fire hydrants'  "infrastructure to the hydrant" via taxes, or perhaps the Base Rate on their water bills.  If so, then private hydrant owners--by being charged $560 versus the public hydrant costs of $133--are taxed twice, as private hydrant owners are also residents that are taxed for public hydrants.  Why would it cost more for infrastructure piping (that GVW/NOWA installed with their crew in 2001) to an unmetered private hydrant than it costs to provide infrastructure pipes to an unmetered public hydrant?  Yet that's what GVW infers.  (The private owner paid all construction costs beyond the fenceline on private property).
  2. GVW states its operators have noted illegal use (parking lot and driveway rinsing, etc.) of private hydrants.  Were fines levied?  If not, why not?  Was "communication" sent to the offender(s)?  What has GVW done with the "reports" of illegal use...over how many years?  
  3. GVW continually refers to water consumption on private fire hydrants.  There is NO water consumption!  The Highlands Golf private fire hydrant was tested and approved by a NOWA official during construction/development permit, and it has never been used (fortunately) to fight a fire.  It has never issued a drop of water since 2001, so why talk about water usage because the hydrant is unmetered?  There is no water usage on unmetered public hydrants either!  Note that it was optional in 2001 whether to meter the private fire hydrant. 
  4. On page 2 of GVW's February 3, 2015 "summary", they state "any hydrant maintenance and/or specific conditions required are between the hydrant owner and the insurance company and does not involve GVW".  So why (on page 5 of 9) list six security devices that staff could require to "deter water theft" and/or contamination?  Is GVW abdicating recourse against the insurance company if water theft and/or contamination occurs?  GVW is either involved or it isn't.  But not both.  Engineering states they take "no responsibility" on annual maintenance being performed, despite a permit being required.  And they're apparently buying testing equipment to rent out.
  5. "Required to pay a fee that covers rental of backflow protection and meter box" for annual testing.  What will the permit fee be?  What will the rental fee be?  Or will it be another "exorbitant" rate (quoting last year's comment by Juliette Cunningham, chair of GVAC).  
  6. A review of other jurisdictions..."some limit (private) hydrant access to only fire fighting use to ensure a hydrant is in good working order in the event of an emergency".  That was the way it was in 2001...the Highlands Golf private fire hydrant was for fire protection only.  GVW should move the goalposts only for new private hydrant construction, not pre-existing (grandfathered) owners who complied with construction rules of the day.  Directors should deny GVW's intent to seek a policy change to install meters at the property line for existing hydrants.  Temporary backflow prevention and a meter box only required during testing under the annual Permit, with supervision by a GVW operator.  Impose large fines to deter illegal use!  Don't just complain about it!
  7. GVW allows contractors to use public hydrants, and GVW has one truck fill station. GVW allows street cleaning and other activities provided by a municipality/city.  Is this where the unknown water usage (~40 per cent) occurs?  Quit implying/infering that it's private fire hydrant owners!
  8. "...non regulated use of private hydrants"..."contamination risk of water hauling or street cleaning trucks connecting to hydrants may be used for other purposes and are not likely cleaned before connection."  How many years has GVW known this?  Water hauling or street cleaning trucks do not connect to private hydrants!
  9. ...risk to public safety from potential unreported damage to the hydrant...."when damage occurs it often goes unreported".  Since GVW only allows their operators to operate GVW equipment, is GVW saying that their operators do not report hydrant damage? 
  10. "We are not recommending at this time that increased monitoring of hydrant use is required.  However if increased staff time is required, rates would need to be adjusted to cover those costs to the utility."  Private fire hydrant owners already pay $560 for no servicing (versus public hydrants $133, which are serviced).
  11. GVW refers to illegal use in the BX that caused 4 frozen hydrants in 2013 and one case where a hydrant was not available during a fire.  So other than playing the victim, what has GVW done about illegal use?  Other than to state "if all non-fire fighting use was to be prohibited by GVW, an increase in enforcement activity would be required".  (An incredulous statement!)
  12. GVW often recommends that condo owners ... system flush for water quality with private unmetered hydrants, and potentially other uses." Huh?
  13. "other jurisdictions often require metering at the property line before private hydrants..."  But there are likely many more jurisdictions that do not require metering at the property line before private hydrants!  Wonder how many jurisdictions GVW did not include because it doesn't suit their purposes!
  14. "Annual maintenance is not tracked by GVW or the local Fire Response Service."  Neither is illegal use, apparently.
  15. "Possible enforcement consequences of denying fire service coverage".  GVW is concerned about liability/responsibility yet they make THAT statement?
  16. Private hydrant tracking system..."yes, use the current GIS system that tracks public hydrants.  But since GVW wants no responsibility, put the tracking job onto area Building Inspectors, who have the National Fire Protection requirements at their fingertips anyway!  Presto, no extra work/labour for GVW.
  17.  On 5. Rates, page 8 of 9, add the $133 public hydrant rate charged to communities.  "In the interest of transparency".  It took a year to discover the $133 amount because GVW chose to remove the listing from their rate sheets...which now hides the prejudicial amount charged to private fire hydrant owners (versus public hydrants).
  18. "A 40 year lifespan would require approx $250 annually for the repair/replacement cost on a 150mm main.  Additional costs to support flow levels must also be recovered, i.e. approx. $400 a year.  So the $133 cost to municipalities per public hydrant is at a huge discount and cannot be sustained?  Is GVW admitting that private fire hydrant owners are subsidizing public hydrants? (double-dipping taxation?)  Misleading statement:  "Staff note that the cost to supply water to an unmetered fire main is not known at this time."  But they presumably know what it costs to supply water to an unmetered public fire hydrant?  "They would be the same, especially if the private fire hydrants aren't using ANY water...not a drop of water!"
  19. Page 9 of 9:  "...appropriate rates can be determined to reflect the requirements for staff and infrastructure resources to support the operation of private hydrants."  "Rates, including for rental of annual testing equipment and the permit, must form part of the recommendation before Directors will consider it."  Not afterwards.
  20. Insurance Rates:  Yet another misleading statement by GVW. Insurance benefits are generally 50% if your house is within 300 metres of a fire hydrant (private or public).  Something GVW will NOT admit is that your neighbour ~60 or so metres distant WILL ALSO RECEIVE A 50% DISCOUNT ON HIS FIRE INSURANCE PREMIUM.  Because no fire department in their right mind will use a public hydrant 300 metres away from your neighbour's burning house when they can use your private hydrant to fight a fire on his property which is only 60 metres away!!!!  And so it should be.  But GVW believes only the hydrant owner gets a discount (socialism rears its ugly head).  Misleading statement:  "majority of private fire hydrants are set back a considerable distance from the road and to fight a fire on an adjacent property a public fire hydrant would typically be used."  Total bullshit, from both GVW and the Coldstream bureaucrat in his report last year!
  21. Page 2 of 3, June 18, 2014 report:  "Unmetered fee where metering is possible".  "Why not make those the fines for illegal use?"  That'd sure solve GVW's problem of not being able to figure out who is using water illegally from fire hydrants.
  22. Same report, next paragraph as #21 immediately above:  "The rate for an unmetered fire main is significantly less than unmetered residential properties for similar sized service connections."  Misleading statement!  There are NO residential properties with a six-inch fire main to a private fire hydrant!
  23. Page 2 of 3, October 2, 2014:  "Metering (by jurisdictions).  Hydrants are placed after the property's water meter to account for any water consumption.  Also requires backflow prevention for private hydrants."  "This would be for new construction!  GVW is implying that historical connections are treated the same way, which is false."  Sample Fees:  Comparison among jurisdictions is incomplete as no annual tax figures are provided for private fire hydrants.
Lastly (whew!) GVW's February 5th, 2015, document entitled:  "Greater Vernon Water Private Hydrant Policy": "This must be changed!  Should state:  Greater Vernon Water Public and Private Hydrant Policy." 

Otherwise, GVW is still discriminating between the two.  Both public and private fire hydrants are infrastructure that the community relies upon.

"Directors routinely receive 80 to 100 page Agendas," advises Kia, "so they should be forgiven when they fall into the GVW bureaucracy trap."

Greater Vernon Water counts on it.
 

Links:

History 2013 backgrounder here, with this summing up my "lack of procedural fairness" complaint.
As an example, see Engineer McTaggart's comment here.   First he said there were 17 private fire hydrants.  Scarce weeks later, he said there were 123 private fire hydrants.

84-page Agenda for February 5, 2015 meeting, Recommendation #7 on Private Fire Hydrants.
17 page report on private fire hydrants begins here (page 38 of 84).






Saturday, January 17, 2015

GVAC Directors Disappoint


Communication failure.
Deferring to bureaucrats.
GVAC directors are failing the public.

Imagine my surprise when--as part of my invoice from the District of Coldstream--last quarter 2014 water invoices arrived for my three water meters (residence, clubhouse and irrigation) and a new charge appeared on my Irrigation invoice:  $560.00 Unmetered Fire Main 150mm.

So what, you say?
Well, a refresher on the fire hydrant history is probably needed.

The last I heard, after I made a personal presentation to the Regional District of North Okanagan's Greater Vernon Advisory Committee back in September or early October, was GVAC chair Juliette Cunningham's comment about the "exorbitant" rate, and that the issue would be reviewed.

How idiotic of me to presume the exorbitant rate would be reviewed (and I would be advised of the outcome of the "exorbitant" rate) at the same time 2015 water rates were being considered by the Board!

Yes, the hydrant was a Development Permit requirement during the Highlands Golf planning stage.  Nobody ever said that there'd be an annual tax on the bloody thing.
And what for?
It's never been serviced by the RDNO; hell, they never so much as looked at it after they approved its installation as part of the DP approval.


So...it was:
"moved and seconded by Director Sawatzky and Alternate Director Garlick that it be recommended to the Board of Directors, staff be directed to bring forward all relevant information regarding private fire hydrant fees and to review what is done in other jurisdictions with recommendations and options for the committee to the Greater Vernon Advisory Committee" page 5 of 82 here.


Where's the "recommendations and options for the committee"?
Where are the minutes of GVAC's discussion on what they decided?
Bureaucrats likely were blunt in their suggestion:  "yes we screwed up, but now we have previously un-invoiced private hydrant owners to invoice...thanks to this applicant for 'procedural fairness'."

Look at it this way:
Also included in the DP was a Landscaping requirement, duly completed, along Highlands' roadfront.

"Expect an invoice for an annual tax on EVERY TREE/SHRUB that you planted," scoffs Kia.

The fact remains GVAC let me down.
This isn't the "procedural fairness" I was (rightly) requesting.

So did the District of Coldstream for not providing a letter stating under what authority the RDNO has now transferred the unmetered fire main invoice for $560.00 to the District.  To be fair, they probably don't have a clue.  They just do what the Regional District bureaucrats tell them to do.

GVAC communication failure?

There's still no justification of why the annual tax goes up by ~$100 each and every year.
And where is the discussion among Advisory Committee members?

"An invoice is how elected officials and bureaucrats communicate," offers Kia.


Wednesday, October 15, 2014

Swaying Directors 101


First, baffle 'em with bullshit...apart from the requisite myriad lengthy reports, prevent any director (and heaven forbid, multiple directors) from declaring that a bureaucrat's incompetence should lead to their termination.

Secondly, remember the motto "time heals all"...Greater Vernon directors are--monthly--faced with an Agenda that frequently exceeds 70 pages (the October 2/14 agenda was 82 pages), so if a bureaucrat drags an issue with successive "reports"--preferably lengthy reports--from one meeting to another, to yet another, directors will by then have grown tired of the issue's "lack of newness" and want it to go away.

Seemed to work.

Case in point:  the Highlands Golf private fire hydrant.
You may recall earlier blog entries (here and here and here and here and here) where I first tried to donate my private fire hydrant to Coldstream, then to Greater Vernon Water, with some to-and-fro'ing.

All because my annual tax on it is $560 this year, up from $470 last year.
But there's more to it than that, as many other "private fire hydrant" owners have never been charged Penny One for their hydrants.
So I was asking for procedural fairness, an obviously unknown term at Engineering.

And RDNO engineer McTaggart either outright lied when he said there were 17 private fire hydrant owners, and then a month later that there were 123 private fire hydrant owners...or proved his incompetence with the disparity between the two numbers.  It could be either. or both.

Back to how to sway Greater Vernon Advisory Committee directors.

The latest bureaucratic installment to directors on private fire hydrants is the 3-pager found on pages 10 thru 12 here.
Doubt there's anyone who believes that that document addresses the lack of procedural fairness in charging me $560.

Nor does it touch on--let alone reply to--GVAC chair Juliette Cunningham's comment at the September meeting regarding the $560 annual rate:  "I think we (directors) agree the rate for your private fire hydrant is exorbitant."

So, while Engineering has not addressed the "exorbitant rate" with an explanation--any explanation at all, they have managed to confuse directors.

Confuse them?
Really?
Engineering has confused directors.

Taking the heat of incompetence off themselves, Engineering has now soft-shoed nicely and pointed directors to new (albeit related) issues: 
  • that there are indeed people who use unmetered fire hydrants for washing driveways (ours has never issued a drop for any purpose, even to fight a fire),
  • that the annual tax for my fire hydrant is higher than that levied by the City of Vancouver ($500), the City of Kelowna ($301.44 flat fee), and the City of Prince George ($150 annual fire hydrant maintenance fee),
  • that some owners contract parking lot, road and sidewalk cleaning, (we do not...ever) with contractors connecting to a private hydrant, which is unmetered water use that puts the drinking water supply at risk from cross connection contamination,
  • that Engineering proposes staff develop policies and procedures on use and maintenance of private hydrants.  They want to track annual maintenance of fire hydrants, outline acceptable uses and conditions (requiring backflow prevention), educate private hydrant owners and develop enforcement measures for non-compliance.   Policy direction would see rates for unmetered use reexamined in 2015 based on policy conditions.  Use?  we do not use it...ever... and lastly,
  • that staff time will be required to not only develop the policy and procedures, staff time is also needed to track annual maintenance, liaison with private hydrant owners and provide education on the GVW policy and carry out enforcement.
It took a year to find out that public hydrants are charged $133 annually versus my charge of $560.
No-one (not directors, not politicians, not bureaucrats) have given a reason for the disparity.

Did I receive procedural fairness?

No, not even an explanation why I was charged so much when other private fire hydrant owners (some are large facilities in Vernon) were not charged at all...ever.  On the contrary, Greater Vernon engineering tars everyone with the same brush by announcing to directors that some private fire hydrant owners use hydrant water to wash parking lots and driveways. 

And naturally, Engineering blames the three separate software programs in Coldstream, Vernon and the Regional District for not being able to put together a valid and substantial--and meaningful--list.

Any business owner or someone with a modicum of accounting acumen would know what to do:  get a clerk in each community to enter each annual invoice to a spreadsheet by certain categories, i.e. name/address, size and quantity of connection(s), metered/unmetered, historical cubic metres consumed, and invoice amounts, regardless of the software used to produce their invoices.
Presto!
Information!

So my "exorbitant rate" issue will likely lead to the hiring of more bureaucrats, as well as new bylaws.

"Do you think GVAC directors know they've been led through a maze by their noses?" queries Kia.

Most certainly.

It's sure a far cry from:  "I think we (directors) agree the rate for your private fire hydrant is exorbitant."

Like any old issue in an 80-page agenda each month, directors just want the topic to go away.


It's by design that the individual on the scale is small and insignificant.